Answers to some Frequently Asked Questions

How does MyLinkedFamily work? MyLinkedFamily is an easy-to-use web-based system for family group leaders to manage their members and schedules.

What do Group leaders do with their accounts? Group leaders define who is on their Group(s) and set schedules, which are then made available to the Group members. Gone are the days of the Group coordinator calling all their members when schedules change - MyLinkedFamily now handles all of this for you automatically.

What is the benefit for MyLinkedFamily Group members? In addition to receiving automatic reminders for events, family members get their own login, where they can manage all of their MyLinkedFamily Groups from one account. Family members can update their own profile information and attendance, as well as communicate with each other and with other groups using the Forum.

How is MyLinkedFamily different from an email distribution list? MyLinkedFamily encourages communication between friends and family and keeps everyone in better touch. Group members are given all the information they need automatically. Plus, with a web-based calendar, it's easy for everyone to see all upcoming events at a glance.

What makes MyLinkedFamily special? MyLinkedFamily is a user-friendly application built to help families keep in better touch with each other. Our goal is to make your job as the Group leader easy with a web application that's fast, effective, and powerful.

How many Groups can a leader manage? A Group leader can manage as many Groups as he or she would like to manage.

How many Groups can a member be on? A member can be on as many Groups as he or she would like. MyLinkedFamily will automatically provide a single account that the member can use to access all of his or her Groups at once.

How do automatic email reminders work? Email reminders are sent before every event to all the members, at which point members will respond with whether or not they can attend the event. All of this is designed to be automatic, so that the Group leader does not need to expend any additional effort coordinating the Group.

Can I download my schedule? Yes, schedules can be downloaded in vCalendar or iCalendar format for easy integration into everyone's calendar software (Outlook, Palm, Google Calendar, etc).

What information do members receive in their emails? Automatically-sent emails to your members provide you with peace of mind that your Group will know what's happening. Emails have a link to confirm whether or not the member will attend the event, so you get a head-count early. If you provide a Zip code with the location of the event, the predicted weather for the event will be included in the email. Also included with every email is a link to the Member Login, so family members can easily access their schedules, get maps to event locations, review rosters, and post messages in the forum. MyLinkedFamily automatic emails stimulate the kind of involvement that most families only dream about.

How much does MyLinkedFamily cost? MyLinkedFamily is designed to be very affordable for any family. Subscriptions start at $4.95/month, but can you really put a price tag on keeping your family in touch with each other?

Why do all accounts require a password to log in? MyLinkedFamily is dedicated to protecting the privacy of the members on each Group. Your personal information is only available to people on your Group.

Do I need to download anything to use MyLinkedFamily? No - MyLinkedFamily is entirely web-based.

Which web browsers can I use with MyLinkedFamily? MyLinkedFamily has been tested with Microsoft Internet Explorer, Firefox, and Apple Safari. Be sure you have the latest version of your web browser, as MyLinkedFamily uses cutting edge technology to bring you state-of-the-art Group management. For the best user experience, we strongly recommend your screen resolution be at least 1024 pixels wide.

How do you safeguard the information stored in the MyLinkedFamily account? First, we will never sell, distribute, or share any specific personal information about you or your Group without asking your permission FIRST (and no, we won't bury that permission in fine print). Secondly, we realize that your personal information should be kept that way and have endeavored to create the most secure system, with state of the art firewall protection and very restricted access (each account is in its own database, separate from all others). Lastly, we will always communicate with registered Group leaders when we have major upgrades or maintenance being done to the system. All members of MyLinkedFamily can elect to be on our mailing list.

Sign up for an account and see for yourself how MyLinkedFamily can help your friends and family stay closer!